Community Programs Supervisor

About SPRINT Senior Care

We began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay safe, connected, and live as independently as possible.

Position Type: 

 Full-time, Permanent 

Work Location:

In person

Program Description: 

The Supervisor, Community Programs is responsible for leading the delivery and ongoing expansion of the Food & Wellness Care Kits Program, in partnership with the Rotary Club of Toronto Charitable Foundation. This role includes direct oversight of program operations, vendor and stakeholder management, and outreach to community partners. The Supervisor ensures the program operates effectively and efficiently with a strong emphasis on project management, partnership development, marketing, and client-centered service delivery.

What you will do:

• Oversee the overall implementation and management of the Wellness Care Kits Program.
• Manage vendor relationships, including product sourcing, negotiating contracts, and service tracking.
• Build and maintain strong partnerships with community agencies, funders, and other stakeholders.
• Develop and implement outreach and engagement strategies to increase awareness of food security initiatives and promote community involvement.
• Lead promotional activities for the program.
• Transport and deliver kits to clients across the community.
• Work with the Manager, Community Programs to plan, monitor, evaluate and improve program effectiveness, including regular reporting and outcome tracking.
• Receive and evaluate client referrals to the Wellness Care Kit Program, providing referrals to other SPRINT Senior Care services or community services, as appropriate.
• Maintain accurate records and compile program data, financial tracking, and monthly reports in line with agency and funder requirements.
• Recruit, train, and supervise staff, students and volunteers, ensuring adherence to program standards and safety protocols are met.
• Provide quality customer service when interacting with clients, volunteers, caregivers, vendors, and partner organizations.
• Monitor service delivery and distribution processes against performance indicators to ensure service excellence and responsiveness to community needs.
• Participate in inter-agency meetings, working groups, and stakeholder forums to strengthen collaborative approaches to food security.
• Assist in developing and establishing new partnerships and program opportunities to expand food security supports across Toronto.
• Support the department by stepping into roles as needed during absences, peak periods, or special initiatives.
• Other duties, as assigned.

What You Will Bring:

• Degree or diploma in social work, social service work, gerontology, nutrition, community development, or related field preferred.
• Valid G-class driver’s license with clean driving record.
• Experience working or volunteering in a community-based organization.
• Strong project management experience with proven ability to coordinate logistics and manage multiple priorities.
• Highly resourceful, organized, and detail-oriented with strong analytical skills.
• Excellent communication skills (written and verbal), with experience in outreach, partnership-building, and marketing/communications.
• Demonstrated supervisory experience with staff and/or volunteers.
• Compassion, cultural sensitivity, and commitment to serving vulnerable seniors and adults with disabilities.
• Knowledge of seniors’ services and experience supporting individuals with mobility or cognitive challenges an asset.
• Demonstrated skills in using Microsoft Office applications: Word, PowerPoint, Excel, Publisher, and Outlook.
• This role involves regular lifting and carrying of kits, as well as pushing, pulling, standing, walking and bending. Candidates must be able to meet the physical demands of transporting items between locations safely and efficiently.
• Standard First Aid and CPR Certificate, an asset.

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision care

Our Caring Workplace:

magine finding purpose every day by caring for seniors and supporting their caregivers. Working at SPRINT Senior Care, you’ll have the opportunity to be a part of a passionate team committed to providing client-centered, high-quality services to seniors in our service area.

SPRINT Senior Care’s inclusive environment is one of many benefits for staff, including SPRINT Senior Care’s dedication to staff wellness, comprehensive benefits plan, pension plan, personal days, employee recognition and events, and learning opportunities including tuition reimbursement.

SPRINT Senior Care encourages applications from candidates who reflect the diversity of our community.

SPRINT Senior Care is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in our application or hiring processes, please contact Human Resources.

How To Apply:

To submit your application click here: Community Programs Supervisor – Toronto, ON M4S 1A4 – Indeed.com

SPRINT Senior Care encourages applications from candidates who reflect the diversity of our community.

SPRINT Senior Care is committed to inclusive and accessible recruitment practices in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process